Creek & Curve Privacy Policy
At Creek & Curve, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our anti-aging lifestyle program for women 40+, including our personalized skincare routine consultations, hormone balance education, expert video content, results tracking, nutritional guidance, stress management, and fitness programming.
1. Information We Collect
We collect various types of information to provide and improve our services.
1.1. Personal Data You Provide Directly:
- Contact Information: Such as your name, email address, phone number, and postal address when you register for an account, subscribe to our newsletter, or contact us.
- Health and Wellness Information: Information related to your age, skin type, health goals, current lifestyle habits, dietary preferences, fitness levels, and hormone-related inquiries to tailor our anti-aging programs, skincare routines, and nutritional guidance. This may include before/after results (e.g., photos you provide with your consent).
- Account Data: Credentials you use to access our services, such as usernames and passwords.
- Communication Data: Records of your communications with us, including inquiries, feedback, and support requests.
1.2. Information We Collect Automatically:
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services, including anti-aging lifestyle program development, personalized skincare and nutrition plans, and fitness programming.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To communicate with you, respond to inquiries, and provide customer support.
- To process transactions and manage your account.
- To send you marketing and promotional communications about our services, products, and events (you can opt-out at any time).
- To monitor and analyze usage and trends to improve our online platform’s functionality and user experience.
- To detect, prevent, and address technical issues and security incidents.
- To comply with legal obligations and enforce our terms and policies.
- To showcase before/after results (with your explicit consent) as part of our expert video content.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services). These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing the contracted services.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent, such as showcasing your before/after results in our videos or promotional materials.
4. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Creek & Curve relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.
5. Security of Your Information
The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures designed to protect your personal data against accidental loss and unauthorized access, use, alteration, or disclosure.
6. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: 1472 Riverbend Drive, Suite 201, Portland, Oregon, 97201, United States
Thank you for trusting Creek & Curve with your wellness journey.